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ABOUT  US

Hello and welcome, my name is Yolanda Forrest, owner and founder of Empower Virtual Business Solutions, your "Virtual Angel".   I have 30+ years of experience in the Legal, Non-profit, Communication, Medical, Insurance, Event Planning, Real Estate, Transportation, Commercial Property Management and Travel industries.  With this cross industry experience I will provide you with confidential, professional and exceptional work.  I have worked as an Executive Administrative Assistant, Contracts Specialist Assistant, Paralegal & Legal Assistant, Chiropractic Assistant, Accounting Manager, Human Resource Generalist and Operations Analyst.  I bring this experience into my own company, and I am now offering my expertise worldwide as a Virtual Assistant and your collaborative partner.

​I'M A VIRTUAL ASSISTANT

I'm here to help you shave hours from your workweek, as well as saving you time and money.  Partnering with a VA reduces stress, protects cash flow, eliminates administrative hassles, and enables businesspeople to find the success they originally set out to achieve.

A VA is your right-hand person helping you to succeed in your business.  The irony is you may never meet your VA as odds are they live nowhere near you!

 

As a virtual assistant I am a trained independent business owner.  Working out of my own office, I set my own rates, operating standards and policies.   I also pay my own payroll, taxes and health benefits.  As a virtual assistant I assist large and small businesses by taking care of various projects and dealing with administration duties.  I work hard to assist in creating and maintaining some work life balance.  

 

What's different about Empower Virtual Business Solutions? Honesty, integrity and loyalty to the client, and the passion I thrive on giving that extra mile because I love to see my client's win.

 

Like you, I am a business owner who understands and values the motivation, time and energy that building a business requires.

 

With all that said, do more, Live more, I am here for you, let me be your "Virtual Angel".

 

Ready to create strategy to improve your business on all levels?  Schedule a free private consultation to discuss your specific needs today so we can create a strategy that is customized to you and your market. Click here to contact us, your "Virtual Angels".

ETHICS OF A VIRTUAL ASSISTANT (VA)

 

 

 

  • As a Virtual Assistant, I will maintain the highest ethics and honesty in all dealings with clients, colleagues and the general public.                               

  • I will seek to deal with colleagues, suppliers and employees in a fair and equitable manner, and maintain the highest standards of personal conduct to bring credit to the Virtual Assistant profession.                          

  • As a highly ethical Virtual Assistant, I will only take on projects that are within my abilities. If a project is not within my ability, the client will be notified immediately and I will provide recommendations for other highly skilled Virtual Assistants.

  • Client information will be held in the strictest of confidence and will not be shared with others or used for personal gain.

  • I highly value each client relationship and will not place one client above another.

  • I will make a commitment to possess and increase the required knowledge, skills and training to be proficient and relevant in the provision of services.

  • I will be honest about my intentions and never misrepresent my skills, peers, or my profession as a whole, whether to networks or to prospects, clients, and the community at large (virtual or otherwise).

  • I will not knowingly be a part of any illegal or unethical activity.

  • I will promote the Virtual Assistance industry with the utmost professionalism and give of my knowledge freely to new and existing VAs and the general public.

SOFTWARE/TOOLS

  • Microsoft Office

  • Publisher

  • Wordpress

  • Google Docs

  • Oracle

  • Wondershare

  • Time Matters

  • Canva

  • Transcriber Pro

  • Wix

  • Squarespace

  • Social Media Platforms

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